FAQ
Where are you located?
We're based in Puerto Viejo, Limón, Costa Rica, but we're open to traveling. Tell us where you are and we'll work it out.
How far in advance should I book?
For private dinners and dumpling classes, a week's notice is usually enough. For catering and retreats, reach out two to three weeks ahead so we have time to plan the menu and source ingredients. Booking last minute? Message us anyway and we'll do our best.
Can I customize the menu?
Yes. Every menu is built around you. Tell us what you love, what you'd rather skip and any theme you have in mind, and we'll send you a menu to approve.
Don't see the service you're looking for?
Send us a message and ask. We take on all kinds of custom orders and jobs, so there's a good chance we can help.
What's included in the price?
Menu planning, grocery shopping, all ingredients, cooking in your space and cleaning up the kitchen afterwards. Extras like additional drinks or service staff are quoted separately.
What kind of space do I need for the chef to cook?
Just a working kitchen with a stove, some counter space and a fridge. We bring our own knives and specialty tools. If your kitchen is basic, let us know and we'll plan around it.
Do you offer table setup or service staff?
For private dinners, we plate and serve each course ourselves. For bigger events, we can arrange table setup and extra service staff. Just mention it when you book.
How does the table-side sushi service work?
Your chef prepares the sushi right in front of you and serves it as it's made, so you can watch, ask questions and eat it at its freshest. It includes nigiri, sashimi, specialty rolls and miso soup, for a minimum of 2 guests.
What's included in the dumpling-making class?
All ingredients and tools, a step-by-step lesson in folding and cooking, and a full meal afterwards: your dumplings, chahan fried rice, three dipping sauces and a chef's choice dessert. The minimum is 4 guests.
What's the minimum for catering services?
Event catering starts at 4 guests, and retreat catering starts at 5.
Do you cater to dietary restrictions?
Of course. Vegetarian, gluten-free, allergies or anything else, tell us when you book and we'll build the menu around it.
Do you offer beverage service?
Premium Dining includes a specialty drink, and our catering menus include drinks. If you'd like more, such as cocktails for the evening, ask us and we'll put together some options.
Can I get a tasting before my retreat or event?
For retreats and larger events, we can set up a tasting before you book. Message us to arrange it.
How do I order meal prep?
Send us a WhatsApp message with how many meals you'd like. We'll share this week's menu, you pick your meals, and we deliver them chilled and ready to heat.
Is there a minimum order for meal prep?
Yes, the minimum order is 5 meals.
Can I freeze the meals?
Most of our meals freeze well. We'll let you know which ones are best eaten fresh and include reheating tips.
What is your delivery range?
We deliver around Puerto Viejo and nearby towns on the Caribbean coast. Delivery costs 0 to 5mil depending on distance. Not sure if you're in range? Just ask.
How do I pay?
We accept SINPE Móvil, bank transfer, cash, PayPal, Wise, Revolut, Cash App and Zelle. We ask for a 50% deposit when you book to confirm your booking and date.
What's your cancellation policy?
Because we order most ingredients ahead of time, most services need at least 5 days' notice to cancel. If something comes up after that, please reach out anyway. Every situation is different, and a partial refund may still be possible.
Do you offer commissions to Airbnb hosts or retreat organizers?
Yes. Airbnb hosts, hotels and retreat organizers who send guests our way earn a commission. Message us for the details.
